Question 1

What types of cards does Scan-Cards print?

Accepted Answer

Scan-Cards prints custom gift cards and key tags for businesses. These include barcode gift cards, magnetic stripe gift cards, barcode key tags, and loyalty or membership key tags designed to work with POS systems.

Question 2

Do your cards work with POS systems?

Accepted Answer

Yes. Every order is reviewed before printing to confirm compatibility with your POS system. This includes reviewing barcode or magnetic stripe requirements, number structure, and how cards are processed at checkout.

Question 3

Do you print generic gift cards?

Accepted Answer

No. We print cards specifically formatted to work with how your POS system processes gift cards or membership identifiers. Generic cards that are not formatted for your specific system often fail at checkout or cannot be properly tracked in your POS software.

Question 4

Are gift cards regulated by the government?

Question 5

How do I know if I need a barcode or magnetic stripe?

Accepted Answer

The correct format depends entirely on your POS system and hardware setup. Some systems require barcode scanning, while others require magnetic stripe swiping. If you are unsure, we can help determine the correct format before printing by reviewing your POS system specifications and hardware configuration.

Question 6

What POS systems do you work with?

Accepted Answer

We work with many POS platforms, including Square, Clover, Toast, Lightspeed, Shopify POS, Wix POS, Revel, TouchBistro, ShopKeep, Vend, and others. Compatibility depends on your specific configuration, not just the platform name. Different versions and hardware setups within the same POS platform can have different card requirements.

Question 7

What happens if my cards do not work?

Accepted Answer

Most issues are caused by incorrect formatting or POS configuration mismatches. Reviewing compatibility before printing helps reduce this risk significantly. If issues occur after delivery, we help troubleshoot to identify whether the problem is with card formatting, POS configuration, or hardware setup.

Question 8

What barcode types do you support?

Accepted Answer

We support common barcode formats such as Code 128, Code 39, and UPC-A. The correct format depends on your POS system requirements and barcode scanner capabilities. Different barcode types have different characteristics in terms of data capacity, size, and scanner compatibility.

Question 9

How is magnetic stripe data encoded?

Accepted Answer

Magnetic stripes are encoded based on your POS system requirements. The data structure, track configuration, and formatting must match exactly how your system reads and processes cards. This includes the correct track selection (typically Track 1 or Track 2), proper data formatting, and adherence to your POS system's numbering requirements.

Question 10

Are barcode scanners interchangeable?

Accepted Answer

No. Barcode scanners vary in the barcode formats they support, the print quality they can reliably read, and how they decode different barcode types. Scanner compatibility is reviewed during our verification process to ensure the barcode format we print will work reliably with your specific scanner hardware.

Question 11

How does the ordering process work?

Accepted Answer

The process includes requesting a quote, reviewing POS compatibility with a specialist, approving a design proof, printing your cards, quality control checks to verify functionality, and delivery to your location. Each step is designed to ensure cards work correctly before they reach your business.

Question 12

Do you provide design services?

Accepted Answer

If you have artwork, we can use it and adjust it as needed to meet technical requirements. If you do not have artwork, we can assist with layout and placement to ensure cards include all required elements and function correctly. Our focus is on creating cards that work properly, not on graphic design services.

Question 13

Is there a minimum order quantity?

Accepted Answer

No. There are no order minimums. You can order the quantity your business actually needs, whether that is a small test batch or a large production run. Every order receives the same verification and quality control regardless of size.

Question 14

How long does printing take?

Accepted Answer

Turnaround times depend on order size and complexity, but most orders are completed within a few business days after you approve the design proof. Rush production may be available for time-sensitive orders. Turnaround begins after all specifications are confirmed and your proof is approved.

Question 15

How are orders shipped?

Accepted Answer

Orders are securely packaged to prevent damage during transit and shipped to your specified location. Shipping method depends on order urgency and your location. You receive tracking information when your order ships so you can monitor delivery.

Question 16

How quickly do you respond to inquiries?

Accepted Answer

Most inquiries receive a response within minutes during business hours. If we need additional information to answer your question or provide an accurate quote, we respond immediately with specific questions rather than delaying our entire response.

Question 17

How do I get started?

Accepted Answer

Submit a quote request and provide details about your POS system and what you need. A specialist will review your setup, verify compatibility requirements, and guide you through the next steps. The entire process is designed to be straightforward and ensure you get cards that work correctly.

Frequently Asked Questions About Gift Card and Key Tag Printing

General Questions

What types of cards does Scan-Cards print?

Do your cards work with POS systems?

Do you print generic gift cards?

Are gift cards regulated by the government?

POS Compatibility Questions

How do I know if I need a barcode or magnetic stripe?

What POS systems do you work with?

What happens if my cards do not work?

Barcode and Magnetic Stripe Questions

What barcode types do you support?

How is magnetic stripe data encoded?

Are barcode scanners interchangeable?

Ordering and Production Questions

How does the ordering process work?

Do you provide design services?

Is there a minimum order quantity?

Turnaround and Delivery

How long does printing take?

How are orders shipped?

Support and Contact

How quickly do you respond to inquiries?

How do I get started?

Still Have Questions?

Common Topics

POS Compatibility

Barcode vs Magnetic Stripe

How It Works

Why Choose Scan-Cards